Forum Discussion
mk1345234
Feb 10, 2022Copper Contributor
Windows Server 2019: The component store has been corrupted. Error 0x80073712
Hi all, I'm trying to install the Server Backup feature on our 2019 Server, but it results in this error: Any ideas on what may have caused this, and how to solve it? The server ...
hasanemresatilmis
Feb 14, 2022Iron Contributor
Hi mk1345234,
You can confirm whether there is Component Store corruption with the following command.
Dism /Online /Cleanup-Image /CheckHealth
If not, it should return as follows.
Component store corruption not detected.
If there is, you can repair the Component Store with the following command.
dism /online /cleanup-image /restorehealth
In some cases this is not enough and the following error may be received.
Error: 0x800f0906
The source files could not be downloaded.
In this case, the error can be resolved by running the following commands with the help of the operating system ISO using the following commands:
1- The operating system version is determined with the following command.
dism /Get-WimInfo /WimFile:e:\sources\install.wim
2- Which operating system is installed on the server, the operating system is selected with the following command and the repair process is started. In the example, the number 1 operating system is selected.
dism /online /cleanup-image /restorehealth /source:e:\sources\install.wim:1 /LimitAccess
3- When this process is completed, the Component Store is checked by running the following command again.
Dism /Online /Cleanup-Image /CheckHealth
If not, it should return as follows.
Component store corruption not detected.
- mk1345234Feb 14, 2022Copper Contributor
Thanks for your response. The component store is indeed corrupted, but could not be repaired by the restorehealth command.
I have attached the dism logfile to this reply
Again thanks for your help on this.
- Reza_AmeriFeb 14, 2022Silver ContributorDo you have access to the installation file?
If yes, you may try perform a repair install to repair corrupted components.- mk1345234Feb 22, 2022Copper ContributorYes, I do, but that requires rebooting the server and booting from the installation ISO right?
- hasanemresatilmisFeb 14, 2022Iron Contributor
- mk1345234Feb 22, 2022Copper ContributorHi
No, not yet. Since the server is in production I can't just reboot it in the middle of the day unfortunately. Will try it out this weekend, and get back to you.
Thanks!