Forum Discussion
Windows insider preview 22621.1 (ni_release)
I can download the update but it will not install and I get error code 0x80070002 and the suggestion to try again which I havew done to no avail.
- I found a solution to this. For me I had this error as well 0x80070002 which I could not update Windows 11. In my log files I found out that the western digital drivers were causing this error. I removed the driver and this fixed it for me.
My log file showed this with the error code C:\Windows\System32\DriverStore\FileRepository\wdcsam.inf_amd64_7ce69fc8798d6116\wdcsam.infEthan, I found this: "Failed to import driver package 'C:\Windows\System32\DriverStore\FileRepository\realtekapo.inf_amd64_8cbe839b568570ce\realtekapo.inf'" in "C:\Windows\Logs\SetupDiag\setupdiagresults.xml.
Could you expand on how to do this, for a new update: "I removed the driver and this fixed it for me"
Thank you, Mike
mhendric Nevermind. I figured out what worked for me. I was getting access errors when I tried to delete/alter the files, in question. Reminder for who needs it: 1.) Make sure your login is in the local admins group. 2.) On the folder (files) in question, Right-click -Properties-Security-Advanced. 3.) Change Owner from SYSTEM to your Account (next, next, Finish). 4.) If not still open...Right-click - Properties - Security - Edit - Add your account - and give Full rights (next, next, Finish).. That SHOULD give you the ability to delete the offending folder - and Retry the Update. Anyway - I hope this helps someone - it worked for me! Thanks again, Ethan!
- thank you
- of course
- how can you find the error?
- I found mine in log files. Go to your system and then the windows folder. You will see one called logs. Look at all the files you see. There will be .xml files and .log files. Only look at these and not the .etl. They are useless for this.
For me mine was in a .xml file. See if in the logs you can find the same error of 0x80070002.
- Try installing using the ISO, this worked for me. I created a bootable USB using Rufus and clicked into the files within the USB where I clicked setup.exe.
Here is the link and instructions:
https://www.microsoft.com/en-us/software-download/windowsinsiderpreviewisoThank you
HiBobBodr
This version is only for the Beta channel – is your switch on Beta?
- yes it is
- Hi I have a similar situation... Download ok, install "ok", but when the computer restarts the OS come back to version 10.0.22000.593 with no message, error, alert...
- Try to run Windows Update troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. See if it helps!
- Thanks for the info and help here. But, I went through all of the above and yet still to no avail. Not able to get : Windows 11 Insider Preview 10.0.22623.730 (ni_release)-Download error - 0x80248007 to download. I click retry. nothing happens now. I have even tried to redownload Windows 11. That wouldn't work either. I'm a gamer and love to help with this Insider program and work with others a swell. Please help someone. I've gone through all of the Windows troubleshooters and with the techs as well. What can i do? Should i just Opt out of the Windows Insider program. Only thing is, i don't have a copy of windows 11 to go back to that was given out to us when it came out.
- You should download the iso for your version of windows and click to update. This should help you as an in-place update should reset the files for it to update. Also check the logs folder to see if there are any issues with any folders or files. Hope this can help you. If not please make a report in feedback hub and wait for the next beta release. It may fix this for you.
