Forum Discussion
BobBodr
May 12, 2022Copper Contributor
Windows insider preview 22621.1 (ni_release)
I can download the update but it will not install and I get error code 0x80070002 and the suggestion to try again which I havew done to no avail.
mhendric
May 20, 2022Copper Contributor
Ethan, I found this: "Failed to import driver package 'C:\Windows\System32\DriverStore\FileRepository\realtekapo.inf_amd64_8cbe839b568570ce\realtekapo.inf'" in "C:\Windows\Logs\SetupDiag\setupdiagresults.xml.
Could you expand on how to do this, for a new update: "I removed the driver and this fixed it for me"
Thank you, Mike
mhendric
May 20, 2022Copper Contributor
mhendric Nevermind. I figured out what worked for me. I was getting access errors when I tried to delete/alter the files, in question. Reminder for who needs it: 1.) Make sure your login is in the local admins group. 2.) On the folder (files) in question, Right-click -Properties-Security-Advanced. 3.) Change Owner from SYSTEM to your Account (next, next, Finish). 4.) If not still open...Right-click - Properties - Security - Edit - Add your account - and give Full rights (next, next, Finish).. That SHOULD give you the ability to delete the offending folder - and Retry the Update. Anyway - I hope this helps someone - it worked for me! Thanks again, Ethan!
- DanielLiuLihuaAug 19, 2022Copper Contributor
for step "2.) On the folder (files) in question" may I know which folder it is?
- DeletedMay 20, 2022
Hi mhendric
Thank you for posting, changing permissions and taking ownership of the object in the test versions is also used in my case and it really works on many computers, but it requires experience.,
However, I suggest great caution.
Best regards
- mhendricMay 20, 2022Copper Contributor100% Correct. Even though I always backup before deleting stuff - I didn't mention it. Glad that Ethan caught it. Thanks -M