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Windows insider preview 22621.1 (ni_release)
My log file showed this with the error code C:\Windows\System32\DriverStore\FileRepository\wdcsam.inf_amd64_7ce69fc8798d6116\wdcsam.inf
- mhendricMay 20, 2022Copper Contributor
Ethan, I found this: "Failed to import driver package 'C:\Windows\System32\DriverStore\FileRepository\realtekapo.inf_amd64_8cbe839b568570ce\realtekapo.inf'" in "C:\Windows\Logs\SetupDiag\setupdiagresults.xml.
Could you expand on how to do this, for a new update: "I removed the driver and this fixed it for me"
Thank you, Mike
- mhendricMay 20, 2022Copper Contributor
mhendric Nevermind. I figured out what worked for me. I was getting access errors when I tried to delete/alter the files, in question. Reminder for who needs it: 1.) Make sure your login is in the local admins group. 2.) On the folder (files) in question, Right-click -Properties-Security-Advanced. 3.) Change Owner from SYSTEM to your Account (next, next, Finish). 4.) If not still open...Right-click - Properties - Security - Edit - Add your account - and give Full rights (next, next, Finish).. That SHOULD give you the ability to delete the offending folder - and Retry the Update. Anyway - I hope this helps someone - it worked for me! Thanks again, Ethan!
- Ethan_GarfinkleMay 20, 2022Iron ContributorIs fixed or no? Did your pc get latest update?
- mhendricMay 20, 2022Copper ContributorYessir! I'm caught up now - thanks to your tip! -Mike
- Paris_CostaMay 17, 2022Copper Contributorhow can you find the error?
- Ethan_GarfinkleMay 17, 2022Iron ContributorI found mine in log files. Go to your system and then the windows folder. You will see one called logs. Look at all the files you see. There will be .xml files and .log files. Only look at these and not the .etl. They are useless for this.
For me mine was in a .xml file. See if in the logs you can find the same error of 0x80070002.
- BobBodrMay 13, 2022Copper Contributorthank you
- Ethan_GarfinkleMay 13, 2022Iron Contributorof course