Forum Discussion
BobBodr
May 12, 2022Copper Contributor
Windows insider preview 22621.1 (ni_release)
I can download the update but it will not install and I get error code 0x80070002 and the suggestion to try again which I havew done to no avail.
Ethan_Garfinkle
May 13, 2022Iron Contributor
I found a solution to this. For me I had this error as well 0x80070002 which I could not update Windows 11. In my log files I found out that the western digital drivers were causing this error. I removed the driver and this fixed it for me.
My log file showed this with the error code C:\Windows\System32\DriverStore\FileRepository\wdcsam.inf_amd64_7ce69fc8798d6116\wdcsam.inf
My log file showed this with the error code C:\Windows\System32\DriverStore\FileRepository\wdcsam.inf_amd64_7ce69fc8798d6116\wdcsam.inf
Paris_Costa
May 17, 2022Copper Contributor
how can you find the error?
- Ethan_GarfinkleMay 17, 2022Iron ContributorI found mine in log files. Go to your system and then the windows folder. You will see one called logs. Look at all the files you see. There will be .xml files and .log files. Only look at these and not the .etl. They are useless for this.
For me mine was in a .xml file. See if in the logs you can find the same error of 0x80070002.