Forum Discussion

Dan4x_'s avatar
Dan4x_
Copper Contributor
May 19, 2026

Wireless Mouse didn't work properly.

as per tittle. 

My wireless mouse isn't working properly. The click button doesn't work, but the cursor can be moved. Sometimes, everything works fine. I've tried the mouse on other Windows PCs and laptops, and it works fine on all devices. However, when I use it on my laptop, it sometimes doesn't work properly.

I've tried several methods, including uninstalling the mouse driver via Device Manager, but the result is the same.

is there any other way? 

fyi : 

wireless mouse : ugreen mu006

Laptop : MSI Modern 14

Windows : Windows 11 Home version 25H2 Build 26200.8457

community
configuration

2 Replies

  • Eimerson's avatar
    Eimerson
    Iron Contributor
    May 21, 2026

    Re-plug the receiver into a different USB port, preferably a USB 2.0 port if available.

    Avoid using USB hubs; connect directly to the laptop.

    Clean the receiver's contacts gently to ensure good connection.

    • Dan4x_'s avatar
      Dan4x_
      Copper Contributor
      May 21, 2026

      I've reconnected the receiver several times, but the mouse still doesn't work. Unfortunately, my laptop doesn't have a USB 2.0 port. all ports use USB 3.0.

      Thank you for your response btw