Forum Discussion
Xollom
Aug 27, 2025Iron Contributor
Windows11 system stuck at the login screen after upgrading
After upgrading the Windows system, it gets stuck at the login screen. Entering the password consistently results in an error message. I have already tried changing the Microsoft account password and using the on-screen keyboard, but neither worked. I need a solution.
Thank you for your response.
1 Reply
- CalumboIron Contributor
If you can't get past the login screen, you need to access the recovery environment by interrupting the boot process.
On the login screen, click the Power button in the lower-right corner.
Hold down the Shift key on your keyboard and, while holding it, click Restart.
Continue holding Shift until you see a blue screen with several options.
This will boot you into the Advanced Startup menu.