Forum Discussion
Windows Store on Windows 11 Detects Hardware Incorrectly
I am hoping maybe someone out here knows how to fix this. I am trying to install Windows Subsystem for Android on a Surface Pro X (SQ1 processor). This computer MEETS all the minimum requirements and has 16GB of RAM installed (verified by System Information). Also, "Virtual Machine Platform" is enabled.
That being said, when I go to install the Amazon Appstore....it get the error message that "This PC does not meet the minimum memory requirements".....which is 8GB (16GB recommended).....but this PC has 16GB of RAM. I cannot figure out how to make the Windows Store re-poll the hardware, anyone have any ideas?
in the requirements section is there anything with a red X?
Update:
Sorry misread the question. So, the issue you want resolved is that it is saying there is a memory issue preventing it from installing if I am correct. A way to try and solve this is to reset the Microsoft store. Just search up how to do a repair or reset to the store and it will walk you through it. After it has been reset try again. If still not working try a system scan using "sfc /scannow". This scan will fix corrupt files. Also try the "DISM /Online /Cleanup-Image /RestoreHealth" This will make sure that the system files are all on your pc correct.
To run the scans open CMD as an admin and paste the text in the " " markings. Press enter and wait for the scan to finish.
Thanks for your suggestions, I did those things and it is still the same issue.
But, yes, I wanted to see if there was a way to force it to re-poll the hardware as this Surface Pro X has 16GB of RAM.....I don't know if it is an issue with my Windows 11 arm64 image, but I have made sure to install all updates through the 1/2023 Cumulative.
