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coderUT's avatar
coderUT
Copper Contributor
Jan 16, 2023

Windows Store on Windows 11 Detects Hardware Incorrectly

I am hoping maybe someone out here knows how to fix this. I am trying to install Windows Subsystem for Android on a Surface Pro X (SQ1 processor). This computer MEETS all the minimum requirements and...
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Ethan_Garfinkle's avatar
Ethan_Garfinkle
Iron Contributor
Jan 16, 2023

in the requirements section is there anything with a red X?

 

Update: 

Sorry misread the question. So, the issue you want resolved is that it is saying there is a memory issue preventing it from installing if I am correct. A way to try and solve this is to reset the Microsoft store. Just search up how to do a repair or reset to the store and it will walk you through it. After it has been reset try again. If still not working try a system scan using "sfc /scannow". This scan will fix corrupt files. Also try the "DISM /Online /Cleanup-Image /RestoreHealth" This will make sure that the system files are all on your pc correct.

 

To run the scans open CMD as an admin and paste the text in the " " markings. Press enter and wait for the scan to finish. 

  • coderUT's avatar
    coderUT
    Copper Contributor
    Jan 16, 2023

    Hi Ethan_Garfinkle 

     

    Thanks for your suggestions, I did those things and it is still the same issue. 

    But, yes, I wanted to see if there was a way to force it to re-poll the hardware as this Surface Pro X has 16GB of RAM.....I don't know if it is an issue with my Windows 11 arm64 image, but I have made sure to install all updates through the 1/2023 Cumulative.

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