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Eric Rintell's avatar
Eric Rintell
Copper Contributor
Sep 19, 2025

Windows asks for Credentials after domain login

I don't know why, but I log into a Windows Active Directory domain.  Group policy and drive mappings all apply correctly.   Yet every 30 minutes or so a dialog box appears at the bottom of my screen: Windows Credentials needed.   Please lock the screen and supply your password.  I am writing it from memory but I how do I make this stop?  Thanks.

2 Replies

  • PatrickHarris's avatar
    PatrickHarris
    Bronze Contributor
    • Press Windows Key + R, type: control.exe /name Microsoft.CredentialManager
    • Go to Windows Credentials
    • Under Generic Credentials, look for entries related to your domain
    • Remove any domain-related credentials
    • Add new credential:
      • Internet or network address: MicrosoftAccount or your domain name
      • User name: DOMAIN\Username (your full domain login)
      • Password: Your domain password
    • EMR88's avatar
      EMR88
      Copper Contributor

      Thank you!  That solved my issue.

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