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petterrafael's avatar
petterrafael
Copper Contributor
Aug 06, 2026

Windows activation lost after motherboard replacement

After just 13 months of use, the motherboard on my Yoga laptop failed.

After replacing the board, Windows (which came with a license when I bought the laptop) started notifying me that it was an evaluation copy.

How can I reactivate it using my original license?

Thanks.

2 Replies

  • First check whether this is really an activation problem. Open Settings > System > Activation and note the activation status, Windows edition and error code. Also run winver.

    An “Evaluation copy” watermark often means that an Insider Preview or evaluation edition was installed, not simply that activation was lost. If the repair shop installed a different edition, such as Enterprise or Insider Preview, the original Home or Pro license will not activate it.

    If the installed edition is correct, try:

    1. Sign in with the Microsoft account previously linked to the laptop.
    2. Open Settings > System > Activation > Troubleshoot.
    3. Select I changed hardware on this device recently.
    4. Choose the old laptop from the device list and select Activate.

    The original preinstalled OEM key was normally stored in the old motherboard’s firmware. Check whether the replacement board contains a key by opening PowerShell and running:

    (Get-CimInstance -ClassName SoftwareLicensingService).OA3xOriginalProductKey

    Do not share the displayed key publicly. If the command returns nothing, the replacement motherboard may not have been programmed with the correct OEM key.

    For a motherboard replaced under warranty or by an authorised Lenovo repair centre, contact Lenovo and ask them to correct the Windows key in the replacement board’s firmware. If the wrong Windows edition was installed, back up your files and reinstall the original Home or Pro edition. Once the correct edition detects the firmware key, it should activate automatically when connected to the internet.

  • Replacing the motherboard changed the device identity that Windows activation uses, so the original digital license no longer matches automatically. First confirm that the installed edition is the same one supplied with the Yoga, such as Home or Pro. Open Settings > System > Activation > Troubleshoot, choose “I changed hardware on this device recently,” sign in with the Microsoft account previously linked to the license, select the laptop, and activate it. If you have the original 25-character key, use Change product key instead. Because the license came preinstalled, it is probably an OEM license rather than a transferable retail license. If Lenovo replaced the board under warranty and activation still fails, contact Lenovo with the repair record and serial number; the replacement board may need the correct firmware licensing marker. Microsoft activation support is the next step if the edition and ownership evidence are correct.