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Windows 11 update keeps getting stuck at 98%.
The system update progress bar often gets stuck at 98% and doesn't move. Sometimes it won't complete even after waiting all night. What causes this issue and how can I fix it?
3 Replies
- Robert_ShepardIron Contributor
Sometimes, updates are actually installing in the background even if the progress bar is stuck. Wait a few hours to see if it completes.
Hello,
Please run Windows Update troubleshooter from Settings app > System > Troubleshoot > Additional troubleshooters. See if it works.
If that doesn't work, try this:
Open administrative Command Prompt and type following commands one-by-one followed by Enter key.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Close Command Prompt and see if Windows Updates works then.
Let us know if this helps!
Stalling at 98% does not identify one cause; Windows may be finishing servicing or a driver, while low storage or a damaged update dependency can stop completion. If Windows is usable, restart normally, then open Settings > Windows Update > Update history and record update name, KB number, and error code. Disconnect USB devices, docks, and VPN software. Check Settings > System > Storage and use Cleanup recommendations to free space. Run Settings > System > Troubleshoot > Other troubleshooters > Windows Update, apply its changes, and restart. Next open Command Prompt as administrator and run DISM.exe /Online /Cleanup-image /Restorehealth, followed by sfc /scannow. Retry Windows Update once. If it stalls again, perform a clean boot and retry. Avoid repeatedly forcing the PC off during installation. Share the KB number, error code, Windows build, and whether the stall occurs before or after restart; those details determine the next supported step.