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realbuse's avatar
realbuse
Copper Contributor
Mar 07, 2026

windows 11 install package error

i cant install nor unistall this app, im getting this error , look at link and please help me solve this.

 

https://imgur.com/a/YuNVQmi

 

tyvm 

 

tommy aka realbuse

 

 

Application Management
Update management

3 Replies

  • Luxix's avatar
    Luxix
    Brass Contributor
    Mar 13, 2026

    The error message in the screenshot indicates that there's a problem with the Windows Installer service or the application's installation files, preventing you from installing or uninstalling the app.

  • Jabarinni's avatar
    Jabarinni
    Copper Contributor
    Mar 12, 2026

    Go to Settings > System > Troubleshoot > Other troubleshooters.

    Find "Windows Store Apps" and click Run.

    Follow the on-screen instructions to see if Windows can detect and fix the issue.

  • Azaellow's avatar
    Azaellow
    Brass Contributor
    Mar 09, 2026

    The error message indicates that there's an issue with the "Windows 11 Software License Terms" or "License Terms" component. The error code is 0x80070005, which translates to "Access is denied" or "Permission denied."