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Shaike101's avatar
Shaike101
Copper Contributor
Oct 15, 2021

Windows 11 file explorer (explorer.exe) issue

Hi all.

seems that after the update every time I right click inside a folder and scroll down the explorer.exe restarts and close everything that's open.

 

I filtered the events with procmon.exe to the exact logs.

the error happens when the PID has changed to '7796'

happen to you too?

3 Replies

  • SalmanAhmed's avatar
    SalmanAhmed
    Steel Contributor

    Hi Shaike101 , 

     

    As per the above situation:

    1. It might be a malware infection in your computer. You can update Windows Defender or any other well-known protection tools and run a full system scan.

    2. Run the System File Checker tool by following these steps:

      Open an elevated command prompt and type the below command:
      sfc /scannow​​

    3. Initiate the Windows Update.
    • Shaike101's avatar
      Shaike101
      Copper Contributor
      Hi SalmanAhmed ,
      Thank you for your reply.
      Checked both sfc and windows defender scan and the result was fine.
      I think it's because the windows 11 update, didn't happened in my windows 10 2 days ago..
      • SalmanAhmed's avatar
        SalmanAhmed
        Steel Contributor
        You are most welcome, please do not hesitate to contact me for any further assistance, I will welcome all the questions you may have.