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otaviomayrink's avatar
otaviomayrink
Brass Contributor
Jan 29, 2022

Windows 11 crash - Win Explorer not working, taskbar blanked (no icons), apps reseted, files gone

Today (28.01.21), I was doing nothing unusual on my Dell XPS 13 9370, running the latest version of Windows 11 (lastly updated on 26.01.2021 - KB5008353 and KB5009469 - including Dell Bios, updated a...
  • otaviomayrink's avatar
    otaviomayrink
    Feb 03, 2022

    Unfortunately, I couldn't use system restore - they said there were no restoring points and I couldn't even open Settings.

    What effectually solved the problem and brought my computer back, was to reinstall Windows 11 through a bootable device without deleting programs and files. Actually, although it was bootable, when I booted it said that I "couldn't do that 'update' while on boot" and that I should do it with the computer turned in. I did it (installed it from the Pendrive while the computer was on and logged), reinstalled Windows and now it is backed on, exactly like before.

    Problem solved. Working like a charm. And most importantly, I did a point of restoration already! hahaha

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