Forum Discussion
DeanTechHelp
Sep 06, 2023Copper Contributor
Windows 11 can't detect bluetooth
Have added many speakers and headphones in the past no problem.
A week or so ago I lost the "turn bluetooth on or off" option.
No bluetooth device appears in the driver list.
The PC seems to think it doesn't have bluetooth capability.
What caused this and what should I do?
Thank you!!
- DeanTechHelpCopper ContributorJust ran the Bluetooth troubleshooter and it said "Bluetooth is not available on this device. Please try using an external adaptor to add Bluetooth capability to this computer."
About two weeks ago Bluetooth was working fine.- DeletedIt can't detect the drivers.. that means somehow the drivers were removed..
- DeanTechHelpCopper ContributorAmazing installing the Bluetooth driver didn't work (my last message was sent *after* that, but updating the bios did). Thank you!
Any idea what happened, in layman's terms?
- Check with Device Manager, if Bluetooth driver is installed or if it is having any error?
You can also try updating the driver from there to resolve this. - DeletedThanks for sharing!
Wondering if this is a laptop or a desktop, trying to find a way to detect what is the driver name and find a download link,
Thanks,
Shawn- DeanTechHelpCopper ContributorHi it's a laptop. Happy to follow instructions to find the information you want. Thank you for your help.
- DeletedThanks for sharing and may I ask for the model/specs please.
Thanks!
Shawn