Forum Discussion

Copper Contributor

Sep 06, 2023

Windows 11 can't detect bluetooth

Have added many speakers and headphones in the past no problem. A week or so ago I lost the "turn bluetooth on or off" option. No bluetooth device appears in the driver list. The PC seems...

device management

DeanTechHelp

Copper Contributor

Sep 07, 2023

Hi it's a laptop. Happy to follow instructions to find the information you want. Thank you for your help.

Anonymous

Sep 07, 2023

Thanks for sharing and may I ask for the model/specs please.

Thanks!

Shawn

DeanTechHelp
Copper Contributor
Sep 08, 2023
ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X512DA_X512DA 1.0
Windows 11
- Anonymous
  Sep 08, 2023
  Thanks for sharing Dean!
  
  Here is a link for the Bluetooth Driver:
  
  https://dlcdnets.asus.com/pub/ASUS/nb/Image/Driver/Bluetooth/25605/Bluetooth_DCH_Realtek_Z_V1.9.1041.3002_25605.exe?model=X512DA
  
  Make sure to uninstall the driver first from Device Manager!
  
  Also, update BIOS:
  
  https://dlcdnets.asus.com/pub/ASUS/nb/Image/BIOS/108461/ASUS_X512DA_318_BIOS_Update.exe?model=X512DA
  
  Thanks and hope that helps 🙂
  
  Shawn
  - DeanTechHelp
    Copper Contributor
    Sep 10, 2023
    Thank you. I can't find Bluetooth in the Device Manager. What should I do?