Forum Discussion

Copper Contributor

Sep 06, 2023

Windows 11 can't detect bluetooth

Have added many speakers and headphones in the past no problem. A week or so ago I lost the "turn bluetooth on or off" option. No bluetooth device appears in the driver list. The PC seems...

device management

Deleted

Sep 06, 2023

Thanks for sharing!

Wondering if this is a laptop or a desktop, trying to find a way to detect what is the driver name and find a download link,

Thanks,

Shawn

DeanTechHelp

Copper Contributor

Sep 07, 2023

Hi it's a laptop. Happy to follow instructions to find the information you want. Thank you for your help.

Deleted
Sep 07, 2023
Thanks for sharing and may I ask for the model/specs please.

Thanks!

Shawn
- DeanTechHelp
  Copper Contributor
  Sep 08, 2023
  ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X512DA_X512DA 1.0
  Windows 11
  - Deleted
    Sep 08, 2023
    Thanks for sharing Dean!
    
    Here is a link for the Bluetooth Driver:
    
    https://dlcdnets.asus.com/pub/ASUS/nb/Image/Driver/Bluetooth/25605/Bluetooth_DCH_Realtek_Z_V1.9.1041.3002_25605.exe?model=X512DA
    
    Make sure to uninstall the driver first from Device Manager!
    
    Also, update BIOS:
    
    https://dlcdnets.asus.com/pub/ASUS/nb/Image/BIOS/108461/ASUS_X512DA_318_BIOS_Update.exe?model=X512DA
    
    Thanks and hope that helps 🙂
    
    Shawn