Forum Discussion
Windows 11 - File Explorer - Search Contents fails
Yesterday I updated my 3 day old laptop to Windows 11. Today I moved some files into the My Documents folder, then I went to the upper right corner of File Explorer and entered the word I wanted to find in the files. The search options included file contents, The search returned no results.
The same search on my old laptop, which uses Windows 10, found numerous matches.
- larrywagner212Copper ContributorI cannot find any *XLS files of any kind from a regular old search. even if I see it in front of my face on the screen, windows cannot.
- ShephaliDCopper Contributor
Info in below link may help. I had to play around with how to access my folders in different cloud apps such as dropbox from Home to be able to use search functionality. If i tried searching by opening a dropbox folder shortcut , the search function didn't generate anything, but when i searched through File Explorer-Home-Dropbox-{Folder name}, it worked.
Basically click on Search in the taskbar, choose File Explorer, which will open up the Home window pane on the left and will show Home icon and word Home on the top. You can scroll down in the window pane on the left to whichever folder you are trying to search the doc in , click on that folder, then type the word on top right in "search Home" area and it will pull all the relevant docs.
- AlbertRGBrass ContributorWell several updates later and not much improvement. I did find that clearing the search memory after each search did bring some improvement. Furthermore searches in One Drive also seemed to work. Alas One Drive does not allow content search. But after the most recent update (last week) I turned off indexing and lo behold content searching seems to work. Search is somewhat slower than in the past but finally I can search my work for references again. Why this had to take 18 months I don't know, but there you go.
- leehsoonyahoocomCopper ContributorThank you for your kind reply. However, DocFetcher is doing a great job solving my problem, and I like the way it gives me a preview of the files that has met my search criteria.
- Shubham14296Copper ContributorSame Problem
- AlbertRGBrass ContributorAs far as I am aware there is no reliable fix yet. The Beta version of 11 works only intermittently for some reason. I have resorted to backing up all my files to my laptop (which still runs under 10) locating files on the laptop so that I can find them on the desktop. Clunky I know. Agree it's a real nuisance.
- MB1000Copper Contributor
AlbertRG that's interesting that you are having problems with the beta version and searching. as far as I can tell my beta indexes fine, with no issues, and I use this feature all the time. Of course, if it were missing results I might not know.
Shame on Microsoft for not only creating this problem but for refusing to even acknowledge that it exists
- ronnie_o_sullivanCopper Contributor
I also face same issues with window 11 and search bar not working properly I think some of drivers are missing that separately should be downloaded I think I address your query properly or not
- AlbertRGBrass ContributorHello, I contacted Windows 365 support on this issue, who informed me that I needed to contact Windows 11 support. Windows 365 did nonetheless record the issue as occurring on my computer and helped me get in touch with Windows 11 support. Windows 11 support asked me to run some checks on my Windows 11 installation and after finding no errors in the installation, directed me to a location where I could download a fresh installation of Windows 11. This I did. At first it seemed that the problem had not been cured, but after loading updates and rebooting File Explorer suddenly started finding file content. Even so the problem has not gone away entirely. On some days File Explorer does not find file content, but on other days it will. Also File Explorer is not searching sub-folders as it did in Windows 10. Annoying but better than nothing. They are aware of the problem I think, but are unsure of what the cause is. I suspect a conflict of some kind or another.
- MB1000Copper Contributor
again, this is fixed in the current beta, which seems pretty stable. Presumably that means that this will eventually come to the regular release. Problem or the fix was, as far as far as I know, never acknowledged by Microsoft. Their support was totally useless on this issue. Searching within documents simply does not work in the non-beta Windows 11. Works fine in the beta. But maybe MS in its wisdom will break this critical feature again. I had never installed a beta windows build before but did so a few weeks ago because this feature is critical to my business .
see discusiĆ³n also here: https://answers.microsoft.com/en-us/windows/forum/windows_11-files/windows-11-windows-search-not-searching-or/756777ef-2403-4a15-b778-951c66ff3d2d?messageId=2bfb7df5-af21-4bc9-b90e-2ef15916be6e
- Deleted
" again, this is fixed in the current beta, which seems pretty stable. " I'm surprised you say that the Beta version is stable!
What version are you writing about?
Currently Beta and Dev. it's the same version and there are problems so I do not encourage you to reinstall now if it is only on test computers!
- Splatt2330Copper Contributor
DBP-User I'm so glad to read that others are experiencing the same issues. I have Office 365, using .docx and .xlsx files, and no results when searching for contents. I can only get successful searches for a file name. WE NEED THIS FIXED!
- Gadiro71Copper ContributorHonestly, this is outreageous - not the problem itself, that of course is an issue, but the lack of any information or reply from Microsoft, I have exposed this in the official Feedback Hub app a couple of times. I am afraid I will have to reinnstall Windows 10 and all my pprograms this weekend - I thought about restoring Windows 11 but I am afraid the problem will persist
- MiloInSanDiegoCABrass ContributorAfter trying to figure out some pattern as to why Win11 would find a small number of docx by content, but not others, I came up with the ultimate "Whuh?" I have a document where I searches on ten different words in it. It found the document by four of them, but not six others. The SAME dang document.
I've brought the computer to two specialist shops (where multiple people worked on it) and had one man work remotely. No one could solve this. They also tried running it from an external hard drive off Win10 and the same problem occurred. That was a surprise because I felt sure it was all about 11. That made me think going back wouldn't help.
In the end, at least for now, I'm giving up and going to use an open source product called DocFetcher. It was free. I downloaded it onto 11, let it do its indexing on a large sample of data and it found everything successfully, at least in the testing that I did.
Very frustrating and disappointing, but I'd lose weeks of customizing to go back to 10 with no guarantee that the problem will go away. Just hoping that Microsoft is aware and works on it and suddenly, sometime, in some update, it starts working.
One person had a theory that it might work better on computers that upgrade to 11 than ones that start on 11...that some little file might be in 10 and stay there but be missing in new installations of straight 11. No idea if that has merit.
Going back to 10 doesn't appeal to me for another reason: Who wants a new computer with an operating system that Microsoft has promised to end support for in only 2.5 years? And although upgrading could work later, I wouldn't know when that would be and we've all heard upgrade nightmare stories. I should be able to use 11 now if it's supposedly ready-for-prime-time. I curse at the TV every time I see a Win11 commercial. Wish we'd never left 7! It was all I ever wanted, other than it no longer being supported!
- BrisbaneNickCopper Contributor
Same issue as mentioned and also tried index rebuilds, turning settings for contents search off and on, using latest file types etc. The email search function is terrible also since Windows 11. I'm amazed they released it with such serious glitches. Being able to search emails in outlook or look for content in Excel files is pretty necessary stuff. Wish I never did the upgrade and was short on HD space so wiped the OLDDBP-User
- Nile52Copper Contributor
Same problem, I rebuilt the index at least 6 times, in vain.
How to downgrade back to windows 10, anyone knows?
Thanks
- Brad_M2330Copper Contributor
I have the same problem with Windows 11. It won't search contents of XLS, DOC or PDF files. It will search in DOCX and XLSX files. I've done all the suggested fixes including rebuilding the Index twice.
Anyone know if Microsoft has acknowledged this bug and committed to a fix?
Thanks.
- husontcCopper ContributorThis problem is about the same as mine. Have done the indexing, checked all the needed settings, and I can't search content of any PDF files, but it does search content of at least some docx files. I think Windows 11 was searching fine earlier, but perhaps it was a recent update that caused the issue (not sure).
- hhgygyCopper Contributor
Same issue here. In my case, it does not find content in docx either.
- MaheralbusaidiCopper ContributorHi, same problem here. Isn't it a solution yet?