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Fllloppow's avatar
Fllloppow
Iron Contributor
Nov 18, 2024
Solved

Why the LG Monitor App installed without my notice?

This app was installed on my computer without any notice. I plugged the new LG monitor and saw this app from my Settings dashboard. This is not good!

 

  • This is the app from LG and safe to use.

    Certain drivers come with separate applications for managing device settings. If the application is a Win32 version, it is typically installed alongside the driver. However, if it is a packaged app, such as those for LG monitors, Intel Graphics, or some HP printers, it is more likely to be downloaded from the App Store.

6 Replies

  • akswnd98's avatar
    akswnd98
    Copper Contributor

    This amazing app even bypasses Windows system settings.

     

    gpedit.msc -> Computer Configuration -> Administrative Templates -> System -> Device Installation -> Prevent automatic download of applications associated with metadata

    gpedit.msc -> Computer Configuration -> Administrative Templates -> Windows Components -> Store -> Turn off the Store application

     

    In Event Viewer → Applications and Services Logs → Microsoft → Windows → DeviceSetupManager → Admin, if you search for "LG", it shows that when the LG monitor device is detected, Windows searches the Store for an app suitable for this device and finds a match called "LG Monitor App Installer."

    However, it does not indicate whether this app was actually executed, so I’m not sure about that.

     

    What I can confirm is that the file

    C:\Program Files\WindowsApps\LGElectronics.LGMonitorApp_x.x.x_x86__xxx\LGMonitorAppManager.exe

    has been created.

    Also, although it does not contain any data yet, a directory for storing user data has been created at

    C:\Users\<user name>\AppData\Local\Packages\LGElectronics.LGMonitorApp_xxx.

    Based on the name, it seems that the program Windows matched to the device is the Installer.

    However, the program located under C:\Program Files\WindowsApps is LGMonitorAppManager.exe, not the Installer itself. This suggests that the Installer has already been executed.

    Therefore, I suspect that a third-party executable from a company other than Microsoft may have been executed without my knowledge or consent simply due to the device being connected.

  • Yarisyoyo's avatar
    Yarisyoyo
    Bronze Contributor

    When a new hardware is connected, Windows 11 will search and install the device driver automatically. This is why the LG monitor app being installed. Don't worry!

  • RMcneill's avatar
    RMcneill
    Iron Contributor

    Though it is a safe app, better to let the user know when the app is going to be installed. Do it silently is not the best way IMOP.

  • Barbarank's avatar
    Barbarank
    Iron Contributor

    This is the app from LG and safe to use.

    Certain drivers come with separate applications for managing device settings. If the application is a Win32 version, it is typically installed alongside the driver. However, if it is a packaged app, such as those for LG monitors, Intel Graphics, or some HP printers, it is more likely to be downloaded from the App Store.

    • uers_432's avatar
      uers_432
      Copper Contributor

      That is unacceptable, why are we acting like this is not a big problem?

    • DanBl's avatar
      DanBl
      Copper Contributor

      It does not matter if it’s safe or not. This software is not necessary for the proper function of the basic display and PNP function of the display in windows. The software should be OPTIONAL AND INSTALLABLE BY THE USER NOT FORCED INSTALLED BY WINDOWS UPDATE. This software is considered a PUP. (potentially unwanted program) Im a PC technician and repair expert. If I have to plug in LG monitors into my client’s computers and get force installed PUPS (with drivers and junk that if a annoying to uninstall) every time I try to fix a client’s PCs I would lose my mind. I paid hundreds of dollars for my LG screens just so that this happens fix your **bleep** Microsoft! Windows never did this before some just until some recent feature/security update happened.