Forum Discussion
petohek349
Jul 09, 2024Copper Contributor
What are the common causes of the PS038 error in Q-B pay-Roll, based on your experience?
Anyone suggest?
- folowos657Copper Contributor
hi petohek349,
PS038 error in Quick-Books Pay-roll usually occurs when a paycheck is stuck as "Online to Send." Common causes include:
- Pending Paychecks: Paychecks not sent to Intuit's server can cause this error.
- Outdated Quick-Books Software: Running an older version of Quick-Books may trigger compatibility issues.
- Corrupt Data: Damaged company file data can result in PS038 errors.
- Network Issues: Poor or interrupted internet connections can prevent pay-roll data from being transmitted.
- Pay-roll Service Server Issues: Problems on Intuit's server side can also lead to this error.
Address these causes by updating Quick-Books, verifying internet connections, and ensuring all paychecks are processed and sent.