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  • folowos657's avatar
    folowos657
    Copper Contributor

    hi petohek349,

     

    PS038 error in Quick-Books Pay-roll usually occurs when a paycheck is stuck as "Online to Send." Common causes include:

    1. Pending Paychecks: Paychecks not sent to Intuit's server can cause this error.
    2. Outdated Quick-Books Software: Running an older version of Quick-Books may trigger compatibility issues.
    3. Corrupt Data: Damaged company file data can result in PS038 errors.
    4. Network Issues: Poor or interrupted internet connections can prevent pay-roll data from being transmitted.
    5. Pay-roll Service Server Issues: Problems on Intuit's server side can also lead to this error.

    Address these causes by updating Quick-Books, verifying internet connections, and ensuring all paychecks are processed and sent.

     

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