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wsophia's avatar
wsophia
Iron Contributor
Mar 06, 2025

"Turn off the display" (Plugged in) timeout puts the computer to sleep? I can't ping the laptop

I have a Lenovo YOGA 9i Pro running Windows 11 Pro.

It's connected to a CalDigit TS4 Thunderbolt dock. Ethernet is connected to the TS4 dock. (DisplayPort cable from TS4 dock connected to Monitor)

If I let the "Turn off the display" (under Power Options Edit Plan Settings) trigger after a few minutes, the monitor turns off, but the computer goes to sleep. I can't ping the IP and the white LED is pulsing slowly on the side of the laptop. When I wake up the computer via keyboard and or mouse the network returns. I've noticed the backlight on the keyboard turns off turning the monitor off event as well.

The only way I can keep my computer on and active on the network is to set the Power Option to Never for everything.
Turn Off the display (Never, on battery) (Never, Plugged in)
Put the computer to sleep (Never, on battery) (Never, Plugged in)

What am I missing to change or set? 

1 Reply

  • rogerreed's avatar
    rogerreed
    Copper Contributor

    Your laptop is sleeping instead of just turning off the display. Try this:

    1. Power Settings: Set Sleep to Never (plugged in).
    2. Advanced Power Options: Disable Sleep and Hibernate.
    3. Lid Settings: Set When I close the lid to Do nothing.
    4. Network Adapter: Uncheck Allow the computer to turn off this device to save power in Device Manager.

    This should keep your laptop awake and online, even when the screen turns off!

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