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Herv1715's avatar
Herv1715
Copper Contributor
Sep 29, 2022

SMB access denied for users with accented characters

Trying SMB access to my Synology NAS with username "Hervé" reports constantly incorrect password also it worked fine before upgrading to 22h2. If I rename the NAS account to "Herve" it works fine again. Try the same with other accended characters in the name gave the same bug...

10 Replies

  • Herv1715's avatar
    Herv1715
    Copper Contributor
    Issue just been fixed in KB5026446 (Moment 3) update... 8 month later
    Thank you MS for your reactivity !
    • CedricBeauFort's avatar
      CedricBeauFort
      Copper Contributor
      Hello, it does not solve the issu for me... 😞
      Doers it solve it for you?
      • Herv1715's avatar
        Herv1715
        Copper Contributor
        Really strange bug. KB5026446 solved it on one system bug not on another one... There's really an issue but MS doesn't care about it...
  • CedricBeauFort's avatar
    CedricBeauFort
    Copper Contributor

    Herv1715I have the same issue on my side.

     

    All my users using usernames containing special characters (accents in this case) have this issue on Windows 11 only (Windows 10 not affected) since the last major update.

     

    This is a big regression, and nothing seems documented on that point.

     

    The Synology support is now also informed and states that it comes from Samba client side.

     

    Thanks to Microsoff to correct this bug.

     

    Regards

     

      • minti75's avatar
        minti75
        Copper Contributor
        Hi. Is there a solution to the problem meanwhile?
        I have the same error. For me it is the character "ö" in the Username.
        Since Windows 11 22h2 I can no longer access any shares from the Synology NAS.
        Regards

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