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Herv1715's avatar
Herv1715
Copper Contributor
Sep 29, 2022

SMB access denied for users with accented characters

Trying SMB access to my Synology NAS with username "Hervé" reports constantly incorrect password also it worked fine before upgrading to 22h2. If I rename the NAS account to "Herve" it works fine aga...
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CedricBeauFort's avatar
CedricBeauFort
Copper Contributor
Oct 25, 2022

Herv1715I have the same issue on my side.

 

All my users using usernames containing special characters (accents in this case) have this issue on Windows 11 only (Windows 10 not affected) since the last major update.

 

This is a big regression, and nothing seems documented on that point.

 

The Synology support is now also informed and states that it comes from Samba client side.

 

Thanks to Microsoff to correct this bug.

 

Regards

 

  • CedricBeauFort's avatar
    CedricBeauFort
    Copper Contributor
    Nov 11, 2022

    Hello Pernille-Eskebo! 

    We are waiting some support on that point please!

    Thanks in advance

    • minti75's avatar
      minti75
      Copper Contributor
      Jan 31, 2023
      Hi. Is there a solution to the problem meanwhile?
      I have the same error. For me it is the character "ö" in the Username.
      Since Windows 11 22h2 I can no longer access any shares from the Synology NAS.
      Regards
      • Herv1715's avatar
        Herv1715
        Copper Contributor
        Jan 31, 2023

        minti75 

        I reported the issue more than 3 months ago for that bug introduced by W11 22H2 (not present in W10).

        Microsoft seams to ignore the problem as long as it doesn't affect the good old boys...

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