Forum Discussion

Copper Contributor

Sep 29, 2022

SMB access denied for users with accented characters

Trying SMB access to my Synology NAS with username "Hervé" reports constantly incorrect password also it worked fine before upgrading to 22h2. If I rename the NAS account to "Herve" it works fine aga...

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CedricBeauFort

Copper Contributor

Oct 25, 2022

Herv1715I have the same issue on my side.

All my users using usernames containing special characters (accents in this case) have this issue on Windows 11 only (Windows 10 not affected) since the last major update.

This is a big regression, and nothing seems documented on that point.

The Synology support is now also informed and states that it comes from Samba client side.

Thanks to Microsoff to correct this bug.

Regards

CedricBeauFort

Copper Contributor

Nov 11, 2022

Hello Pernille-Eskebo!

We are waiting some support on that point please!

Thanks in advance

minti75
Copper Contributor
Jan 31, 2023
Hi. Is there a solution to the problem meanwhile?
I have the same error. For me it is the character "ö" in the Username.
Since Windows 11 22h2 I can no longer access any shares from the Synology NAS.
Regards
- CedricBeauFort
  Copper Contributor
  Feb 04, 2023
  minti75 I contacted the Microsoft support for online assistance more than a month ago.
  
  At the end, they said that the issue was known by the developper team... and should be fixed....
  
  But no news since... :-((
- Herv1715
  Copper Contributor
  Jan 31, 2023
  minti75
  I reported the issue more than 3 months ago for that bug introduced by W11 22H2 (not present in W10).
  Microsoft seams to ignore the problem as long as it doesn't affect the good old boys...
  - CedricBeauFort
    Copper Contributor
    Feb 04, 2023
    Did you also contact directly the support? With remote assistance to show them the issue?