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Dan Mason's avatar
Dan Mason
Copper Contributor
Dec 15, 2024

Shutdown problem with a new notebook

I use Classic Shell, and I don't know if it's a problem here, but when I go the lower left corner and try to shut down the machine, a popup appears asking what I want the computer to do - shutdown, restart, sleep, etc.  It's annoying.

Any thoughts on how to fix this?

 

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  • JosephKim's avatar
    JosephKim
    Iron Contributor
    Apr 05, 2025

    1. Basic troubleshooting 
    Press and hold the power button for 15 seconds to force the computer to shut down and then restart to test 
    Check if all Windows updates have been completed 
    2. Power settings adjustment 
    Control Panel→Power Options→Select Power Button Functions 
    Click on "Change Currently Unavailable Settings" 
    Uncheck the box to "Enable Fast Startup" 
    3. Driver checking 
    Device Manager→System Devices 
    Check if there is a yellow exclamation mark on the "ACPI" related drivers 
    Right-click to update all system device drivers Update all system device drivers 
    4. Check key services 
    Win+R type "services.msc" 
    Make sure the following services are "running": 
    Windows Management Instrumentation 
    User Manager 
    5. BIOS setup 
    Press F2/Del to enter the BIOS 
    Restore default settings (Load Optimum Settings) Load Optimised Defaults 
    Check if there is a BIOS update available 
    6. System Repair 
    Run Administrator CMD: 
    sfc /scannow 
    dism /online /cleanup-image /restorehealth

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