Forum Discussion
settings were not migrated from previous OS installation due to partial or ambiguous device match
I can't access the files on my external ssd drive.
The Event record = settings were not migrated from previous OS installation due to partial or ambiguous device match
Device Manager = present but Volumes tab shows "-"s
Disk Management = not present
I am not a newbie and it is very rare I cannot fix a computer/IT issue on my own but this one has me stuck. Windows is up to date, BIOS is up to date, drivers, etc. I've done ALL the things suggested online. I even wiped my computer and reinstalled everything, still not working.
I need a fix for this, I need the files.
HELP!
3 Replies
If the data is critical and these steps fail, consult a professional data recovery service. They have specialized tools to recover data from problematic drives.
It seems like you're experiencing a unique issue that's not easily resolved by standard troubleshooting methods. The error message "settings were not migrated from previous OS installation due to partial or ambiguous device match" and the absence of the Disk Management utility suggest a deep-seated problem, possibly related to how Windows recognized your external SSD.
Got this: "You may need to remove traces of the USB device in registry and then re-connect to get it installed correctly and show up in File Explorer."
I did that and no luck, still the same.
Any other ideas of how to fix this?
