Forum Discussion
"Reset This PC" reinstallation of Windows 11 failed
I backed up my personal files and attempted to get an updated clean install of Windows 11 using "Reset This PC" in the Update & Security section of Settings. I asked it to "clean" the filespace. It w...
Hello Kevin,
If you have another computer you can use, you could create a Windows 11 installation USB, and do a clean install of Windows 11 like in the tutorial below on your computer to start fresh.
https://www.elevenforum.com/t/clean-install-windows-11.99/
- Thanks so much. I tried that last night, but ran into a wall: I bought my Dell XPS several years ago directly from Dell, and it came with Windows 10. When Windows 11 came out, I was allowed to upgrade for free. BUT, when I tried to install from an external HD last night, it doesn't accept my old Windows 10 product key anymore, which is the only one I have. I really wish I hadn't tried to improve my computer with a fresh install ... I'll try to reinstall Windows 10 and see if it still allows me to upgrade again, but I'm losing confidence.
- If it doesn't work out, then you could try using Dell OS recovery media below from Dell.
https://www.dell.com/support/kbdoc/en-us/000123667/how-to-download-and-use-the-dell-os-recovery-image-in-microsoft-windows- I wasn't aware of that option, that might be encouraging. I might try that first, in fact. Thanks you!
