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mhollandsworth1977's avatar
mhollandsworth1977
Copper Contributor
May 23, 2022

iCloud for Outlook Incorrect Username or Password

I have posted this in the Apple forums, but thought I would try this community as well.  I am on a Windows 11 computer, using Outlook 365. I am able to install iCloud successfully, and log into the c...
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Stuar1620's avatar
Stuar1620
Copper Contributor
Jul 01, 2024

DaveR42  I'm using Outlook 2019 that is 64 bits already.  Before I was using the same Outlook 2019 with Windows 10 and was working properly. The problem with the authentication was after upgrade to Windows 11. 

I have done a lot of tentatives but with no sucess. A called to Apple support and they told I should call to Microsoft support. I tried to call to Microsoft support but the are nos offering support by phone (very disappointed....)

 

jmcrawf's avatar
jmcrawf
Brass Contributor
Jul 01, 2024

Stuar1620 

Have you tried: a) Removing all credentials from the credential manager and rebooting? b) Credential removal, then iCloud sign-out and uninstall, then starting fresh?

 

Additional steps outlined Detailed steps in the post "iCloud sync solution for 32-bit Outlook (incorrect password, default profile error, iCloud repair)".

 

I have no suggestions beyond those ideas.  Though that's certainly plenty to try.

 

        - Mike

 

 

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