Forum Discussion
mhollandsworth1977
May 23, 2022Copper Contributor
iCloud for Outlook Incorrect Username or Password
I have posted this in the Apple forums, but thought I would try this community as well. I am on a Windows 11 computer, using Outlook 365. I am able to install iCloud successfully, and log into the c...
mmfrymire
Mar 04, 2024Copper Contributor
jmcrawf -- I have tried your suggestions (twice now) and it doesn't work. I am able to get my email via Outlook just fine, but cannot get the calendar, which is what I really wanted in Outlook. Is there any chance this is because my iCloud has an app specific password it is using for Outlook? If so, is there a way I can connect iCloud without the app specific password? Thanks so much if you have any ideas!
jmcrawf
Mar 05, 2024Brass Contributor
I'm sorry I can't add anything new. I get why you'd want the calendar to work -- that's half the reason I've spent so much time on this over the past few years. I've got two PC's, one iPhone, and two iPads, and keeping the contacts and calendar synchronized by hand just wasn't happening. The calendar was particularly important because it's the reminder/alert on the device I have with me that is going to work.
The password issue stems from Outlook/Microsoft getting confused about the cached iCloud password that it uses to sync up with iCloud every 10/15 minutes, plus every time you click the synchronize button. For some reason it stops working when MS updates certain components (which ones, I have no idea). Most Windows/Office updates have no effect, but a few times a year a larger update gums up that cached iCloud password.
The most successful approach is to completely uninstall iCloud, then verify there's nothing left in the registry, and also remove the plug-in from Outlook via the steps above. Then reboot. And then reinstall. But man, what a hassle. And if that doesn't work, then a lot of wasted time.
The password issue stems from Outlook/Microsoft getting confused about the cached iCloud password that it uses to sync up with iCloud every 10/15 minutes, plus every time you click the synchronize button. For some reason it stops working when MS updates certain components (which ones, I have no idea). Most Windows/Office updates have no effect, but a few times a year a larger update gums up that cached iCloud password.
The most successful approach is to completely uninstall iCloud, then verify there's nothing left in the registry, and also remove the plug-in from Outlook via the steps above. Then reboot. And then reinstall. But man, what a hassle. And if that doesn't work, then a lot of wasted time.