Forum Discussion
RDP from W11 to W11 computer fails with invalid credentials error. But credentials are correct.
Hello, I'm unable to RDP from one W11 computer to another in a Active Directory domain environment. The error reported in the RDP app is: The login attempt failed. Your credentials did not work...
Hello,
I subsequently realised that I needed to check the destination Security Event Log, rather than the client.
There are 4625 events in the Security Log. They're unusual.
- Status/Sub Status: 0xC000006D (Generic Failure)
- Account Name / Account Domain: Blank/Empty/NULL
That is, the username and password are not being transmitted.
I've tested from a 2nd computer and the behaviour is the same.
May be obvious, but worth checking that your W11 'client' has all the relevant services running (should be three of them listed in Services manager - ensure all are running.) Also check the Firewall is allowing it through.