Forum Discussion
RDP from W11 to W11 computer fails with invalid credentials error. But credentials are correct.
- Oct 04, 2025
Hello,
Thanks for the responses.
I eventually worked out what the issue was.
Both of the computers have been imaged (but not using sysprep).
Apparently with W11 RDP uses the computer SID, this is a change from W10.
So the resolution in my case was to use SIDCHG to change the SID.Thanks again.
Hello,
I subsequently realised that I needed to check the destination Security Event Log, rather than the client.
There are 4625 events in the Security Log. They're unusual.
- Status/Sub Status: 0xC000006D (Generic Failure)
- Account Name / Account Domain: Blank/Empty/NULL
That is, the username and password are not being transmitted.
I've tested from a 2nd computer and the behaviour is the same.
- PhilU115Oct 03, 2025Copper Contributor
May be obvious, but worth checking that your W11 'client' has all the relevant services running (should be three of them listed in Services manager - ensure all are running.) Also check the Firewall is allowing it through.
- VeeDub1Oct 04, 2025Copper Contributor
Hello,
Thanks for the responses.
I eventually worked out what the issue was.
Both of the computers have been imaged (but not using sysprep).
Apparently with W11 RDP uses the computer SID, this is a change from W10.
So the resolution in my case was to use SIDCHG to change the SID.Thanks again.