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Furby076's avatar
Furby076
Copper Contributor
Nov 17, 2024

Random screens open and clear bubble

Hello,

I am running windows 11. When I get up in the morning and access my laptop, random IE screens are open. It's on the home page. While I'm typing (say in Excel, notepad, and even this post form) the screen will randomly scroll south or a new page will open.  I am never taken to random websites.  Sometimes the history on chrome is open.

Periodically several "clear bubbles" pop on my screen for a split second and go away. It's almost like the old setting where you click your mouse on an area and a clear circle appears for a second.

Even will typing this post out, the "Microsoft Learn" drop down opened twice and the right mouse click menu opened.

I am using a wired keyboard (corsair) and wireless mouse (Logitech).  All my devices are connected to a USB-C docking station that allows two laptops to be connected (work laptop to one port and personal laptop to another). My work laptop does not suffer any of these systems, so I do not think it is that.  It also happens when I pack my laptop away (in backpack) and when I open it there are multiple pages open.

I scanned for viruses (Windows defender) and used malewarebytes - nothing could be found.

Any thoughts would help

4 Replies

  • EinarOlsok's avatar
    EinarOlsok
    Brass Contributor

    Are the work and private laptops connected in any ways? Perhaps they are connecto to the work/private phone? I would sat look at the wires first and try to see if all connections are correct. If the work and priavare laptop ha been disconnected there might be som synchronization issues between phone(s) and laptops.

     

    A good tip would be to contact the Admins of the Work laptop, they should be albe to help sort this out as it is their job.

     

    Hope this helps,

    All the Best form Denmark

    • EinarOlsok's avatar
      EinarOlsok
      Brass Contributor

      Did this issue get resolved?

       

      I'm migrating away from Windows on my Work laptop. Been too many issues with the updates and update servers. Nothing wrong with the laptop itself. It was an anti-Microsoft test project. Still got another PC somewhere - locked down - and very secure.

       

      All the best from Sweden

  • PatrickHarris's avatar
    PatrickHarris
    Bronze Contributor

    1. Check recently installed software 
    Uninstall suspicious third-party apps 
    Go to Settings → Apps → Uninstall a program to remove non-essential software 
    2. Restart Explorer 
    Open Task Manager by pressing Ctrl + Shift + Esc 
    Find Windows Explorer → Right-click and select Restart 
    3. Disable notifications and alerts 
    Settings → System → Notifications 
    Turn off: 
    "Tips, Tricks and Advice" 
    Third-party apps Notifications 
    4. Adjust Focus Assistant settings 
    Settings → System → Focus Assistant 
    Select "Priority Notifications Only" or "Off" 
    5. Troubleshooting with Task Manager 
    Open Task Manager → Launch Apps 
    Disable suspected high-impact startup entries 
    6. Troubleshooting with Clean Startup 
    Press Win + R and type msconfig 
    Go to Services → Check the box "Hide all Microsoft services" → Disable all 
    Startup → Open Task Manager → Disable all startup entries Manager → disable all startup entries 
    Restart your computer and see if the problem disappears 
    7. System Repair 
     Run a system file check 
    Run CMD as administrator 
    Input the following command: 
    cmd 
    sfc /scannow 
    8. Check Scheduled Tasks 
    Press Win + R and input taskschd.msc 
    Check the Task Scheduler Library for any suspicious automated tasks 
    9. Reset Windows 11 
    Settings → System → Recovery → Reset this computer 
    Select Keep files (to avoid data loss)

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