Forum Discussion
CraigB1
Nov 19, 2024Copper Contributor
Problem re installing windows 11. Caught in a loop.
Hi, I wonder if anyone can help me. I have tried re installing windows 11 but it I have a message that says my computer restarted unexpectedly. When I press okay. The computer restarts and the messag...
Sankk
Nov 25, 2024Copper Contributor
Before jumping into deeper troubleshooting, make sure to disconnect any non-essential external devices (like USB drives, printers, etc.). Sometimes, these devices can interfere during the installation process.
- CraigB1Nov 25, 2024Copper Contributor
Thanks for the reply. I have done all that. I think the main issue is I can't access the Bios F2 or Repair. F12.
When I boot up and press either key frantically for 5 mins I end up with a black screen? Any thoughts. All comments appreciated.