Phone Link creates empty folders on Android and fails to display existing ones

If Samsung My Files shows those folders on the phone itself, this goes beyond a stale Explorer listing. I wouldn’t repeat the factory resets.

First, isolate the File Explorer integration, which is managed separately from the main Phone Link app. Go to Settings > Bluetooth & devices > Mobile devices > Manage devices and turn off Show mobile device in File Explorer for the A55.

With that disabled, delete only the confirmed empty duplicates on the phone and see whether they return. If they stay gone until you re-enable the integration, that strongly implicates the cross-device file-access component. Leave it disabled and use USB file transfer temporarily.

Report the reproduction through Feedback Hub under the closest mobile-device/File Explorer category, and through Samsung Members. Include both software versions, one example of the original nested folder path and the unwanted root-level copy, and whether disabling the integration stops recreation.