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FerreiraLS's avatar
FerreiraLS
Copper Contributor
Oct 11, 2026

Permanently purge an account

Simple: how do I purge an account from the system? 

My situation is this: I had 2 account, my personal one and one I used that was given to me by uni for the Office package, the one used for Office had license revoked and I finished uni, so I no longer have access to that account and I want it gone, how? 

1 Reply

  • You want the expired university account removed from your PC while keeping your personal account. Removing its Windows/app association does not require deleting the university's cloud identity.

     

    First save needed files and sign in to Windows with your personal account. In Word or Excel, open File > Account, sign out of the university account, and close all Office apps. Open Settings > Accounts > Access work or school, select it and choose Disconnect.

     

    Check Settings > Accounts > Email & accounts for that address under accounts used by other apps; remove it there if that option is available.

     

    If the PC is joined to or managed by the university, confirm offboarding with its IT team and make sure a local administrator sign-in works before disconnecting. Removing the account will not restore the revoked Office license. If prompts remain, identify the app and screen rather than deleting registry entries.