Forum Discussion

FerreiraLS's avatar
FerreiraLS
Copper Contributor
Oct 11, 2026

Permanently purge an account

Simple: how do I purge an account from the system?  My situation is this: I had 2 account, my personal one and one I used that was given to me by uni for the Office package, the one used for Office ...
configuration
device management
Jamony's avatar
Jamony
MCT
Nov 08, 2026

You want the expired university account removed from your PC while keeping your personal account. Removing its Windows/app association does not require deleting the university's cloud identity.

 

First save needed files and sign in to Windows with your personal account. In Word or Excel, open File > Account, sign out of the university account, and close all Office apps. Open Settings > Accounts > Access work or school, select it and choose Disconnect.

 

Check Settings > Accounts > Email & accounts for that address under accounts used by other apps; remove it there if that option is available.

 

If the PC is joined to or managed by the university, confirm offboarding with its IT team and make sure a local administrator sign-in works before disconnecting. Removing the account will not restore the revoked Office license. If prompts remain, identify the app and screen rather than deleting registry entries.