I have updated my windows to 11 (build 22000.132) and I am experiencing an issue on OneDrive. When I open the file explorer and click on the OneDrive folders, it takes long time to open my folders and sometimes it even freezes. Every time I click on the folder, it appears to be loading (as the mouse cursor would become a little small blue circle). Even tough I keep my folders and files on my local drive, the issue still persists. The folder loading behavior is normal on other non-OneDrive related folders in my local drives. I experienced similar issues on my NAS-related folders and I suspect this issues would exist in network drives.

SOLVED for me: Press F11 to enter File Explorer full-screen, which disables the new-style File Explorer menu bar. Navigation gets a lot snappier. Why does this happen? Something something about OneDrive and/or the new File Explorer menu bar. My computer: Microsoft Surface Laptop Studio, Windows 11. 16 GB RAM, NVIDIA GeForce RTX3050. OneDrive running. Hat tip: This thread: https://www.reddit.com/r/Windows11/comments/q26tvm/windows_11_slow_file_explorer/

Contact Microsoft and raise a support ticket. They messing with Windows updates and OneDrive updated. Some updates will fix the issue and further, they revert it and is not working again.My current advice, on any production computer is to do not update to Windows 11.

Had the same exact issue immediately after upgrading to Windows 11 today. I've actually uninstalled the existing OneDrive app (Control Panel> Programs and Features) then downloaded and installed the version available here: https://www.microsoft.com/en-ca/microsoft-365/onedrive/downloadThe issue seems resolved for now. Not the smoothest experience imo, but much better than what it was

I opened a case using my premier support (I reffered to this post) and they confirmed they are working on a fix --> will keep you in touchAnyway, for me no workaround is acceptable.I can also mention that the slowness is increased if you use personnal onedrive + pro onedrive (nightmare)

This is an issue for me as well. I upgraded from Win10 to Win11 at the weekend. Noticed the slow Windows Explorer issue and eventually tracked it down to OneDrive being the culprit. I am running both a personal OneDrive and business OneDrive.The only work around I've found to get Explorer back working is to:* Clean reboot and login* Wait for all startup process to settle down* Wait for both my OneDrive icons to finish syncing* Right-click and Close OneDrive on both icons in the notification tray* Start a Windows Explorer session and ensure speed is back to normal* Start the OneDrive App manuallyExplorer seems to behave now until the next reboot.Hoping there is a fix coming soon for this... I use Explorer extensively.RgdsChris

Onedrive issues on Windows 11 | Microsoft Community Hub

99 Replies

luizvarzini
Copper Contributor
Oct 13, 2021
Matthew888 i have the same problem, my Build is 22000.194 and when I use ondrive my explorer takes about 1 minute between click and still freeze sometimes.
sofianeh
Copper Contributor
Sep 25, 2021
Had the same exact issue immediately after upgrading to Windows 11 today. I've actually uninstalled the existing OneDrive app (Control Panel> Programs and Features) then downloaded and installed the version available here: https://www.microsoft.com/en-ca/microsoft-365/onedrive/download
The issue seems resolved for now. Not the smoothest experience imo, but much better than what it was
- Giu386
  Copper Contributor
  Dec 04, 2023
  Great! Solved the problem
  Thankx
- mandulaj
  Copper Contributor
  Oct 21, 2021
  It helped for me! Thank you!
olavrb
Brass Contributor
Sep 23, 2021
I'm experiencing this too. Upgrade from 21H1. I don't want to clean install and set it up from scratch.

I'm on 2200.194. Have tried "sfc /scannow", "DISM.exe /Online /Cleanup-Image /Restorehealth".

Procmon spams a lot of entries when arrow down in a list of folders that is inside OneDrive, generated by explorer.exe.

Hope it get's fixed soon. Will tell if I find a fix that does not involve reinstall.
Julien HACQUARD
Copper Contributor
Sep 16, 2021
Same here on an update install and then a factory reset with reinstallation of Windows 11 without keep the personal files and apps. Build 22000.184

Really hard to work with OneDrive in these conditions. I'm sad and consider coming back to Windows 10 until a real fix is available.

Regards,
- stitchtama
  Copper Contributor
  Sep 16, 2021
  I was able to solve it by a reset without keeping files. It was sad I had to g through that to solve it.
stitchtama
Copper Contributor
Sep 09, 2021
I'm on 22000.184 and still having this issue. I'm starting to freak out as I'm unable to work properly.
stitchtama
Copper Contributor
Sep 06, 2021
I'm still having this issue, it started today after an update. It takes around 1 minute every time I click in any file that is in a One Drive folder. I'm in version 22000.1 and when I check for updates it says I'm up to date.
- maxw3l
  Copper Contributor
  Sep 07, 2021
  Same problem here, on two separate computers. One on 22000.178, the other on dev build 22449
  - RobQ_MVP
    Iron Contributor
    Sep 09, 2021
    I have this still on 22000.178 but not on Dev build 22449.. New build coming today so will check again...
RobQ_MVP
Iron Contributor
Aug 25, 2021
I had the same problem but seems to be resolved in latest build 22000.160. If you still experience on this this build (avail in Beta and Dev) then log it, if you haven't on the feedback hub.
- Snehal_Chauhan
  Copper Contributor
  Jan 06, 2022
  I am still facing this issue with Build 22000.376
- Matthew888
  Copper Contributor
  Aug 26, 2021
  Thanks for your information. The issue was resolved after I tried a clean install.RobQ_MVP
  - stitchtama
    Copper Contributor
    Sep 09, 2021
    Did you do a clean install of Windows or onedrive?

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Onedrive issues on Windows 11

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