Forum Discussion
OneDrive Does Note Work in Windows 11 Pro
I ran into this exact same issue on two brand new PCs. After a week of support tickets and trying different things, I gave up and just put both brand new PCs on Windows 10. OneDrive is working fine on both PCs now
However, this week I started seeing users just unable to sync anything even though it was already working just fine before.
Steven:
Windows 10 is not an option for me. My old HP Ryzen 3 laptop and Ryzen 9 are built on Win 11 Pro licenses and drivers. The funny thing is that the Ryzen 3 allows me to download a 5gb OneDrive and use a new email address for login. But the Ryzen 9 will not use my chosen email address which has worked for as long as I have owned Microsoft 365 products and my domain name which is roughly longer than 10 years since 365 came out in 2013.
However, there is some light at the end of the tunnel...., I deleted my credentials on the Ryzen 3 with that login email address and now I have some element of Microsoft 365 installed but no OneDrive that came with the Win11 Pro install on the Ryzen 9. It is a hunch but somewhere along the line, maybe that promised 1TB OneDrive that came with my Family edition took over in Windows Live deliveries via the Microsoft Store. I assume that in order for me to get a 5gb OneDrive, I have buy a 1 TB OneDrive on this machine. It is not a hardware issue, unless the SD Host Controller is required and is not being seen by Win11 Pro. However, I see it in there too.