Forum Discussion
Installation Failure of KB5074109 on Windows 11 25H2 Multi-Session – Error 0x80073712
We are experiencing persistent issues installing the latest Windows update, KB5074109, on Windows 11 25H2 Multi-Session running in Azure. The installation fails on multiple machines with error code 0x80073712.
We have tried the following troubleshooting steps, but still the same issue:
sfc /scannow
DISM.exe /Online /Cleanup-Image /RestoreHealth
Windows Update Troubleshooter (Settings → System)
Manual download and installation of the update
Has anyone else run into this, or does anyone have ideas on how to fix it? Could the update itself be the problem?
5 Replies
Microsoft Catalog says this is for 24H2, not 25H2 yet still shows up in Windows update. When I try to run it manually, it says it is not for my version of Windows.
Same problem W11 Pro 25H2, Z790, i9-13900KF, same troubleshooting. Extra troubleshooting step -> upgrade MB BIOS.
I have also tried W11 reinstall using new downloaded ISO file with the option to keep programs and personal data, but it finished restoring the original config after being unable to finish the installation.
Further tips appreciated.
We have already tried this, but are still getting the same issue.
Go to Settings > System > Troubleshoot > Other troubleshooters.
Select Windows Update and click Run the troubleshooter.
Follow the on-screen instructions.
KB:5078127 should fix a lot of problems witch came with the update of KB:5074109
Freeze Windows - Black screen with arrow - lost Lan and a lot of more.
Regards, Andre
