Forum Discussion
bunnyz
Jul 13, 2026Copper Contributor
Insider Windows Update Device stuck on build 26220.6972 — no updates since Oct 2025
I've been directed here by MS support. Device stuck on build 26220.6972 — no updates since Aug/Oct 2025 My Windows 11 Insider device is stuck on build 26220.6972 and has not received any cumula...
Jamony
Jul 13, 2026MCT
You have done the right investigation already. Before considering a reinstall, I would leave the Insider channel, reboot, reset the Windows Update components, install the latest public cumulative update manually if applicable, and then re-enrol. The missing WindowsSelfHost configuration suggests the Insider registration is damaged, so a repair install may ultimately be the safest way to preserve files while restoring servicing.
bunnyz
Jul 14, 2026Copper Contributor
Hi Jamony, thanks for your reply.
There is a big elephant in the room that needs attention.
Because I am not receiving updates then it is unlikely that Insider will ever get switched off.
What is your opinion regarding the best way to proceed?
- Can Insider be reinstalled over the top of an existing installation?
- Especially when the UI half considers I have it anyway?
- Where can I get the manual install for this, or the actual insider update?