Forum Discussion
mhollandsworth1977
May 23, 2022Copper Contributor
iCloud for Outlook Incorrect Username or Password
I have posted this in the Apple forums, but thought I would try this community as well. I am on a Windows 11 computer, using Outlook 365. I am able to install iCloud successfully, and log into the c...
jmcrawfusa
Jun 27, 2023Copper Contributor
It still works on our Win11 pc's, so I can't offer any help.
The only advice would be to do a complete iCloud uninstall, remove all outlook/office/email credentials in the credential manager, reboot, download the latest iCloud installer, then reinstall iCloud. This is a very tedious solution because it's time-consuming and involves deleting all iCloud files and photos, then re-syncing, but it's the most reliable. And if this is a PC that was upgraded from Win10, this might be required at some point.
The only advice would be to do a complete iCloud uninstall, remove all outlook/office/email credentials in the credential manager, reboot, download the latest iCloud installer, then reinstall iCloud. This is a very tedious solution because it's time-consuming and involves deleting all iCloud files and photos, then re-syncing, but it's the most reliable. And if this is a PC that was upgraded from Win10, this might be required at some point.
Claudio_Lima
Jul 02, 2023Copper Contributor
Since my last post I have given up trying to get iCloud back to normal. I kept the iCloud Add-in in Outlook although it was not synchronizing. Today, to my surprise, without having done anything else, the iCloud sync icon reappeared on Outlook's bar and it resumed synchronizing and working normally. Weird. Has this happened to anyone else?