Forum Discussion
iCloud for Outlook Incorrect Username or Password
Started having the same issue a couple of days ago, after the latest Windows 11 update. Tried all previous fixes, none worked so far. Any suggestions?
- jmcrawfusaJun 27, 2023Copper ContributorIt still works on our Win11 pc's, so I can't offer any help.
The only advice would be to do a complete iCloud uninstall, remove all outlook/office/email credentials in the credential manager, reboot, download the latest iCloud installer, then reinstall iCloud. This is a very tedious solution because it's time-consuming and involves deleting all iCloud files and photos, then re-syncing, but it's the most reliable. And if this is a PC that was upgraded from Win10, this might be required at some point.- TSchoechApr 06, 2024Copper Contributor
OMFG, it *finally* worked for me. Between doing the 22 steps, a few reboots, I think the real trick was "remove all outlook/office/email credentials in the credential manager."
THANK YOU, THANK YOU, THANK YOU!- jmcrawfApr 08, 2024Brass Contributor
You're welcome. I'm glad it worked.
Can you tell me which credentials you removed with the credential manager? I should add that to the full list, which I also post elsewhere.
The reason I ask is that I wiped out all windows credentials the first time the error happened, and when that didn't do the trick, the list evolved. But... every PC is different, and if the credentials were part of the solution for you, that should probably be a step.
Here's everything I have on the system that uses Outlook and iTunes:
- Claudio_LimaJul 02, 2023Copper ContributorSince my last post I have given up trying to get iCloud back to normal. I kept the iCloud Add-in in Outlook although it was not synchronizing. Today, to my surprise, without having done anything else, the iCloud sync icon reappeared on Outlook's bar and it resumed synchronizing and working normally. Weird. Has this happened to anyone else?
- PralineJun 26, 2023Copper Contributor
Unfortunately, no. I. Have not migrated to Window 11 and still cannot connect properly with iCloud with Outlook. I am slowly giving up and thinking more and more to go toward a Mac as I am using an IPhone and IPad and I am tired to loose my time on this and stop using it.
- Stuar1620Aug 10, 2024Copper ContributorFor all, I got to solve with new version of app released at Microsoft Store. For sure Apple and Microsoft recognized their problems and released new version.