Forum Discussion

paiku's avatar
paiku
Copper Contributor
Apr 01, 2025

How do identify driver/service that is preventing my PC to update to 24h2?

Hello,

i've tried to update my windows 11 Laptop (Redmi G Pro 22) to 24h2. it's currently at version 23h2. I've tried to manually update it with the installation assistant. Then it will tell me, that i can't update it because a driver or service isn't ready for the new windows version.

Is there a way to identify which driver/service is causing the Problem?

2 Replies

  • AmayaI's avatar
    AmayaI
    Bronze Contributor

    If you’ve gone through all these steps and are still having trouble identifying the problem, it might be time to reach out to Microsoft Support. They can provide more personalized assistance and can sometimes identify issues that aren’t as apparent to the average user.

  • SawyerColt's avatar
    SawyerColt
    Iron Contributor

    Maybe some of the hardware requirements are missing from your PC.