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Takket's avatar
Takket
Tin Contributor
Apr 11, 2026

File History has stopped functioning

My file history program has stopped functioning. I tried searching the internet for some of these error messages and I have not found anything that has a solution that works. I tried deleting the backup on my backup drive, and also deleting the file history data/configuration folders so it would "start fresh" and I still keep getting errors.

 

Here are some of the errors:

 

Also have gotten a bunch of different errors for "reparse points". This is one example. I tried to exclude some of these folders from the backup but it didn't seem to help. But how do I find and eliminate a "reparse point" so it doesn't cause the file history to fail? And why doesn't file history just ignore those folders and go on and back up everything else?

 

 

19 Replies

  • Aaravov's avatar
    Aaravov
    Iron Contributor

    Since you've already tried resetting File History manually, the most likely cause is corrupted Windows system files. The built-in SFC and DISM tools can find and repair these hidden issues.

    • PhilsFileHistory's avatar
      PhilsFileHistory
      Tin Contributor

      I'm having the same problems.  How do I run these:  "built-in SFC and DISM tools can find and repair these hidden issues".

      also:  

      So I ran SFC and it did find a couple unrelated file problems - It did not fix the File History though.

      • sheraton's avatar
        sheraton
        Brass Contributor

        PhilsFileHistory​ 

        me too

        I used `Dism /Online /Cleanup-Image /ScanHealth` and `Dism /Online /Cleanup-Image /CheckHealth`. The component storage area is not corrupted, so I don't need to use `Dism /Online /Cleanup-Image / /RestoreHealth`.

  • cjthelder's avatar
    cjthelder
    Copper Contributor

    I have a similar problem.  But in addition, although File History appears to be ready to run, it in fact does not.  I click on "run now," and it starts to run, but stops right away.  It is set up for the default of every hour (which I'll change if I ever get it to run), The data folder is empty and the "date modified" has not changed since it was set up. Nor does it appear in the task manager.  Sure would like to get this working.  Thanks. 

    • PhilsFileHistory's avatar
      PhilsFileHistory
      Tin Contributor

      Same here, the Data folder is empty after File History runs for several minutes.  My external  USB hard drive light is on steady which indicates accessing the drive, but nothing is written to the Data folder.