Forum Discussion

jord_p's avatar
jord_p
Copper Contributor
Nov 14, 2023

BSOD Windows 11 please help!!

Hi folks

I have the blue screen of death- code page fault in non paged area. I have reset my computer but am still experiencing the issue. Can somebody please help?

 

https://www.mediafire.com/file/6980ef9b02e1gzd/111423-7453-01.zip/file

Thanks

configuration
Update management

3 Replies

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Nov 14, 2023
    How this problem get started?
    Does it happen when you run any specific application?
    Have you tried updating Windows?
    • jord_p's avatar
      jord_p
      Copper Contributor
      Nov 14, 2023

      Hi it started a couple of weeks ago and I checked if my drivers were updated and checked my memory- everything came up fine.
      It only happens when the laptop goes into sleep hibernation mode.
      Windows has been updated to the latest version since i reset it earlier this evening- but am still encountoring the issue.
      I have a memory dump file too

       

      https://www.mediafire.com/file/6980ef9b02e1gzd/111423-7453-01.zip/file

      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Nov 21, 2023
        Try open start and search for feedback and open the Feedback Hub app and report this as bug and you may upload dump files there.
        Try performing Clean Boot and see if the problem persist?
        Have a look at:
        https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

Resources