Forum Discussion

Brass Contributor

Oct 15, 2023

Bluetooth Profile Pack (Microsoft Store Update)

it has been several days now since an update for "Bluetooth (R) Profile Pack" is stuck in the update queue within the Microsoft store. a picture of the update is included in this post. there are no processes in task manager titled "Bluetooth profile pack" that i can End to resolve the error code: Code: 0x80073D02. neither does turning off the Bluetooth radio in control panel let the update finish installing.

Application Management

device management

security

Update management

37 Replies

Mbraz965
Copper Contributor
Nov 02, 2023
cam8528 same thing for me... every day the update tries to install but with no success.
- cam8528
  Brass Contributor
  Nov 09, 2023
  After some days of just trying to update it, it eventually went through for me.
  - Jones1595
    Copper Contributor
    Apr 03, 2024
    
    Try updating in Safe Mode: If restarting your device doesn't work, try updating the Bluetooth Profile Pack in Safe Mode. To do this, press the Windows key + R, type "msconfig" in the Run box, and press Enter. In the System Configuration window, go to the Boot tab, select "Safe boot," and click OK. Restart your device and try updating the Bluetooth Profile Pack again.