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Stelios24's avatar
Stelios24
Copper Contributor
Jan 16, 2024

Audio glitch on HP EliteBook 840 G8 Notebook PC (19X35AV)

Hi, I experience a sound glitch every 1 to 5 minutes when I have sound on. I can hear it from the on board speakers, or from headphones or from my audio interface. Generally, from any sound device I am using. I was not sure if this problem was existing at first. But for the last 7 months, I can hear it every day. I reset Windows 11 to factory settings but nothing happened. I reset again Windows with cloud download and nothing happened...I tried changing drivers, power options and nothing happened. Then, I was afraid of a hardware problem so I booted Linux and as a surprise to me everything was working like a charm and still works! But I need Windows for some applications. I noticed that I could recreate the glitch when I was opening a "heavy" program on Windows. And I noticed that this noise is the same noise when the laptop is running out of battery and causes many glitches to music playback. 

  • Stelios24 I know how this feels. :facepalm: Since it happens when you put heavy load on it and when the battery is low, it's probably your laptop. So, only a little glitch or deformation of the sound, every few minutes, right? What programs do you run on it when this happens? Also, could you tell me the specs of your laptop? I'll be waiting, and I hope I can help! Thanks for reaching out! :stareyes:

    • Stelios24's avatar
      Stelios24
      Copper Contributor

      KidFeedbackers2 Thank you for your reply. The glitch is instantaneous. But I am a musician and it's ruining my recordings. Maybe I can record the glitch if you want. I could trigger the glitch with heavy load before resetting it. I hear the glitch with any program....browsers, spotify, media player, reaper (Digital audio workstation). 


      Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
      Installed RAM 8.00 GB (7.69 GB usable)
      System type 64-bit operating system, x64-based processor
      Edition Windows 11 Pro
      Version 23H2
      Installed on ‎03/‎01/‎2024
      OS build 22631.3007
      Experience Windows Feature Experience Pack 1000.22681.1000.0

      • KidFeedbackers2's avatar
        KidFeedbackers2
        Iron Contributor

        It looks like a fine set of computer components, that should work just fine for a musician! Maybe you can try running the Audio Troubleshooter (if you are still on Windows, not Kali Linux), by going into Settings (System> Troubleshoot> Other Troubleshooters> Audio, and hit "Run", and a troubleshooter should open.) How old is your laptop? I believe it could make a difference. I hope this helps, Have a great day! :stareyes:

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