Forum Discussion
After crash and rollback, Windows 11 won't install updates
A few days ago, Windows crashed -- something that happens every now and then -- but this time it was really dead. I ended up rolling back to my saved state on Sep 8th (Sep 9th wouldn't work, was apparently toast) and finally got started again.
Now Windows keeps nagging me to restart to install updates (KB5065426 and KB5064401):
So I dutifully click Restart Now, and... it restarts without installing anything. I tried going to the shutdown menu and choosing "Update and restart"... it restarts without installing anything.
What can I do to fix this?
6 Replies
Try to connect a mobile hotspot with cellular data and see if it works.
Mostly a network issue. You need to change the connection method if it is not fixed.
My network connection is fine. I used it to download an ISO image (5GB ins a couple of minutes) and did a repair reinstall. Tried a dozen other ideas suggested elsewhere by others, but nothing worked short of reinstalling.
Wait for the next update and install it.
If the manual reset fails, bypass the standard Windows Update interface. The Update Assistant is a standalone tool designed to force major version updates and can often push through stuck updates.
Go to the official Windows 11 Update Assistant page on Microsoft's website.
Download and run the tool. It will check your system and attempt to install the latest updates for you.
"The Windows Update Assistant downloads and installs feature updates on your device. Feature updates offer new functionality and help keep your systems secure. You’ll get these updates automatically after you download the Update Assistant."
Below that is a choice of Windows 11 or Windows 10. The download link takes me to a page where I can download a Windows 10 image. Can't find the actual Update Assistant for Win 11 anywhere...
