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jetglo69's avatar
jetglo69
Copper Contributor
Jul 26, 2023

windows 10 issues lost access to pictures now lost access to start menu please help?

have lost ability to log in ,lost ability to open pctures,lost access to start menu please help?

4 Replies

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Would you mind elaborate your issue in details?
    How this problem started?
    What happens when you attempt to login?
    Are you seeing any error message?
    • jetglo69's avatar
      jetglo69
      Copper Contributor

      Reza_Ameri when I try to open folders the screen reads error can't open and just disappeared then I'd click on pictures icon and would not do anything then I lost access to the start menu.  When I enter my password to sign in it just says cannot sign me in 

      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Try boot into Safe Mode and see if the problem persists?
        Have a look at:
        https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234
        Are you able to open the command prompt?

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